Returns & Exchanges

At Farm Link Hawaiʻi, we stand behind the quality of our local produce and goods. If you are unsatisfied with any item in your order, please notify us within 24 hours of delivery to ensure a prompt resolution.

Return Process

• 1.
  Inspect Your Delivery

  Check your order immediately upon arrival and document any quality issues or missing items with clear photographs.

• 2.
  Contact Support

  Email our customer service team at [email protected] within 24 hours, including your order number and photos of the items in question.

• 3.
  Review Process

  Our team will review your claim against our farm-fresh standards and confirm if a credit or refund is applicable for the damaged or missing goods.

• 4.
  Receive Credit

  Approved claims will be processed as a credit to your Farm Link account or a refund to your original payment method within 3-5 business days.